No, the platform should only be used for submitting complaints about offences listed in Article 2 of Law No. 93/2021, of 20 December. Other complaints should be submitted through other channels, namely via email to email@example.com.
As defined in Article 5 of Law No. 93/2021, of 20 December, a whistleblower is an individual who publicly denounces or discloses an infringement based on information obtained in the course of their professional activity, regardless of the nature of this activity and the sector in which it is carried out.
For the purposes of the foregoing, the following may be deemed to be whistleblowers
b) Service providers, contractors, subcontractors and suppliers, as well as any persons acting under their supervision and direction;
c) Shareholders and persons belonging to administrative or management bodies or fiscal or supervisory bodies of legal persons, including non-executive members;
d) Volunteers and interns, remunerated or unremunerated
On the whistleblowing platform infringements can be reported concerning the areas mentioned in Article 2 of Law No. 93/2021 of 20 December, namely, related to:
Yes, through the platform it is possible to file complaints anonymously.
The conditions for protection are set out in article 6 of Law No. 93/2021, of 20th Decree-Law No. 93/2021, of 20 December, which provides, in paragraph 1, that the whistleblower who, in good faith and having law, the whistleblower who, in good faith and having serious grounds to believe that the information is the report or the public disclosure, is true, reports or publicly discloses an offence under the terms established in chapter ii of the said Act.
Yes, Article 7 of Law No. 93/2021, of 20 December establishes a rule of precedence for internal denunciation over external denunciation. In turn, public disclosure, by the whistleblower, of an infraction must comply with the provisions of paragraph 3 of the aforementioned Article 7. It should be noted that these rules are without prejudice to the provisions of Article 242 of the Code of Criminal Procedure, which establishes situations of mandatory reporting.
You may submit a complaint by accessing the respective platform, through the link: or verbally, in the presence of the responsible for the treatment, on a date and time to be scheduled, through contact +351 234 393 430.
Yes, for complaints submitted on the platform, the code that is made available when submission of the complaint will enable you to consult, at a later date, the action being given.
It is also through this code that you will be able to confirm receipt of your complaint and access other information transmitted by the controller, in accordance with the provisions of article 11 of Law no. 93/2021 of 20 December.
In the case of complaints submitted verbally, the action taken on your complaint will be sent to the email address of the complainant.
Yes, the reporting channels guarantee the confidentiality of the whistleblower and the content of the report submitted.
Personal data shall be processed by the whistleblower in compliance with the provisions of the General Data Protection Regulation, approved by Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, Law no. No. 58/2019 of 8 August, which ensures the implementation, in the national legal order, of Regulation (EU) 2016/679, and Law No. 59/2019 of 8 August, which approves the rules on the processing of personal data for the purpose of prevention, detection, investigation or prosecution of criminal offences or the execution of criminal penalties.
Personal data that is clearly not relevant to the processing of the complaint shall not be kept and shall be deleted immediately.
Complaints lodged shall be registered and shall be kept for at least 5 years and, irrespective of such period, for as long as judicial or administrative proceedings administrative proceedings relating to the complaint.
In Law No. 93/2021, of 20 December and on the Justice Portal.